How to Gain A Solid Online Reputation & Customer Loyalty20211217155338

How to Gain A Solid Online Reputation & Customer Loyalty

Statistics show that a customer who has a positive experience will tell 4 to 5 people about it, and a customer who has a negative experience will tell...
Increase Your Service Revenue & Make Your Fixed Ops Variable20211217111043

Increase Your Service Revenue & Make Your Fixed Ops Variable

When we hear the term “Fixed Ops” we think of something that cannot be altered. The concept of the fixed ops variable is that it depends on the result...
Keep Them Coming Back for Prepaid Maintenance & More20211216145032

Keep Them Coming Back for Prepaid Maintenance & More

MeghanDecember 16, 20210 comments
Extended warranties and prepaid maintenance programs bring in immense revenue to dealerships. But many consumers aren’t aware that they can purchase e...
Prepaid Maintenance Plans Serving You Retention AND Revenue20211215124628

Prepaid Maintenance Plans Serving You Retention AND Revenue

Prepaid Maintenance Plans (PPMs) have been used as an auto dealer customer retention tool because paying up front for services is a guaranteed way to ...
Prepaid Maintenance Programs Providing Everyone the “Win”20211214122716

Prepaid Maintenance Programs Providing Everyone the “Win”

MeghanDecember 14, 20210 comments
Everyone appreciates getting more value out of an investment than they initially put in. It’s not very often, however, that both the dealer and the cu...
Prepaid Maintenance Extends to Ridesharing & Food Delivery20211213162857

Prepaid Maintenance Extends to Ridesharing & Food Delivery

Fixed monthly costs for regular expenses make it possible to budget with less concern about unexpected charges you can’t afford. Auto dealers have qui...
Make Your Dealer Prepaid Maintenance Program Work for You20211208152722

Make Your Dealer Prepaid Maintenance Program Work for You

Service departments are finally receiving credit for contributing to the growth and profit of dealerships and establishing a pre-paid maintenance prog...
Prepaid Maintenance Delivers More than Customer Retention20211207120119

Prepaid Maintenance Delivers More than Customer Retention

When offering an automotive prepaid maintenance program (PPM) to customers, what is the dealership hoping to get in return? Certainly, one answer is t...
Dealership Prepaid Maintenance – Pricing Your Plans for Success20211207104954

Dealership Prepaid Maintenance – Pricing Your Plans for Success

Dealership prepaid maintenance pricing is so important that it may be the single biggest factor between success and failure. Many F&I managers mar...